{"id":686,"date":"2019-06-19T17:38:43","date_gmt":"2019-06-19T17:38:43","guid":{"rendered":"https:\/\/community.viqcore.com\/?page_id=686"},"modified":"2020-03-26T03:35:06","modified_gmt":"2020-03-26T03:35:06","slug":"privacy-policy-2","status":"publish","type":"page","link":"https:\/\/community.viqcore.com\/index.php\/privacy-policy-2\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<p><strong>VIQCore Technologies\nPrivacy Policy<\/strong><\/p>\n\n\n\n<p>This privacy policy (\u201cPolicy\u201d) describes how VIQCore\nTechnologies (&#8220;we&#8221;, &#8220;us&#8221; or &#8220;our&#8221;) collects,\nstores, protects and uses personal information of individual (&#8220;User&#8221;,\n&#8220;you&#8221; or &#8220;your&#8221;) in accordance with the Personal Data\nProtection Act 2010 (PDPA) and the laws of Malaysia.<\/p>\n\n\n\n<p>It also describes the choices available to you regarding our\nuse of your Personal Information and how you can access and update this\ninformation. This Policy does not apply to the practices of companies that we\ndo not own or control, or to individuals that we do not employ or manage.<\/p>\n\n\n\n<p>By providing your personal information to us, you are\nconsenting to this Policy and the collection, use, access, transfer, storage\n&amp; processing of your personal information as described in this Policy.<\/p>\n\n\n\n<p><strong>Trust &amp;\nCommitment<\/strong><\/p>\n\n\n\n<p>We value your trust and committed to protect your personal\ninformation. We will ensure that you can make informed decisions and feel\nconfident about supplying your Personal Information to us when downloading or\nupdating our Apps, Websites or Services. This Policy is outlining our practices\nand the choices you have concerning how your Personal Information is being\ncollected and used by us.<\/p>\n\n\n\n<p><strong>Defining Personal\nInformation<\/strong><\/p>\n\n\n\n<p>Personal information refers to any information which relates\ndirectly or indirectly to you. This includes any information that can be used\nto distinguish, identify or contact you. <\/p>\n\n\n\n<p><strong>Collection of\nPersonal Information <\/strong><\/p>\n\n\n\n<p>In order for us to provide you with our Apps, Websites or\nServices and to operate in an efficient and effective manner by providing you\nwith the best service possible, we need to collect relevant personal\ninformation from you. The personal information collected by us may include (but\nis not limited to) the following:<\/p>\n\n\n\n<ul><li>Contact information such as your name, date of\nbirth, identification supporting documents, gender, nationality and race,\npreferred language, current private and\/or business address, installation\naddress, telephone or mobile phone number, fax number, email address<\/li><li>How you use our Apps Websites or Services (for\nexample traffic data such as date\/time, visitors information, \u201cWhat\u2019s new\u201d on\ndiscussion or announcement page, e-billing\/-payment and other communications\nmade and received by you and the date, duration, time and cost of such\ncommunications)<\/li><li>Your equipment such as your device&#8217;s IP address,\nbrowser type and version, operating system type and version, language\npreferences or the webpage you were visiting before you came to our Apps, Websites\nor Services that you visit, the time spent, information you search in our Apps,\nWebsites or Services, access times and dates, and other statistics.<\/li><li>Your personal interests and preferences to help\nus tailor offerings of our Apps, Websites or Services <\/li><li>Any other materials you willingly submit to us\nsuch as articles, images, feedback, etc. You can choose not to provide us with\nyour Personal Information, but then you may not be able to take advantage of\nsome of the features.<\/li><\/ul>\n\n\n\n<p><strong>Managing of Personal\nInformation<\/strong><\/p>\n\n\n\n<p>You are able to delete certain Personal Information we have\nabout you. The Personal Information you can delete may change as the Apps, Websites\nor Services change. When you delete Personal Information, however, we may\nmaintain a copy of the unrevised Personal Information in our records for the\nduration necessary to comply with our obligations to our affiliates and\npartners, and for the purposes described below. <\/p>\n\n\n\n<p><strong>Storing of Personal\nInformation<\/strong><\/p>\n\n\n\n<p>We will retain and use your Personal Information for the\nperiod necessary to comply with our legal obligations, resolve disputes, and\nenforce our agreements unless a longer retention period is required or\npermitted by law. We may use any aggregated data derived from or incorporating\nyour Personal Information after you update or delete it, but not in a manner\nthat would identify you personally. Once the retention period expires, Personal\nInformation shall be deleted. Therefore, the right to access, the right to\nerasure, the right to rectification and the right to data portability cannot be\nenforced after the expiration of the retention period. Use and processing of\ncollected information In order to make our Apps, Websites or Services available\nto you, or to meet a legal obligation, we need to collect and use certain\nPersonal Information. If you do not provide the information that we request, we\nmay not be able to provide you with the requested services.<\/p>\n\n\n\n<p><strong>Processing of Personal\nInformation<\/strong><\/p>\n\n\n\n<p>We may process personal information from you, for one or\nmore of the following purposes:<\/p>\n\n\n\n<ul><li>To verify your identity<\/li><li>To assess and process your application(s)\n\/request(s) for our Apps, Websites or Services<\/li><li>To administer and manage our Apps, Websites or Services,\nwe provide you (including charging, billing, facilitating payments and\ncollecting debts)<\/li><li>To detect and prevent fraudulent activity<\/li><li>To keep in contact with you and provide you with\nany information you have requested<\/li><li>To engage in business transactions in respect of\nour Apps, Websites or Services to be offered and provided to you<\/li><li>To establish and better manage any business\nrelationship we may have with you<\/li><li>To process any communications you send us (for\nexample, answering any queries and dealing with any complaints and feedbacks)<\/li><li>To notify you about benefits and changes to the\nfeatures of our Apps, Websites or Services<\/li><li>To produce data, reports and statistics which\nshall be anonymised or aggregated in a manner that does not identify you as an\nindividual<\/li><li>To investigate, respond to, or defend claims\nmade against, or involving VIQCore Technologies<\/li><li>To conduct marketing activities (for example,\nmarket research)<\/li><li>To maintain records required for security,\nclaims or other legal purposes<\/li><li>To comply with legal and regulatory requirements<\/li><li>For any other purposes that is required or\npermitted by any law, regulations, guidelines and\/or relevant regulatory\nauthorities<\/li><\/ul>\n\n\n\n<p><strong>Personal Information\nDisclosure<\/strong><\/p>\n\n\n\n<p>As a part of providing you with our Apps, Websites or\nServices and the management and\/or operation of the same, we may be required or\nneed to disclose information about you to the following third parties:<\/p>\n\n\n\n<ul><li>Law enforcement agencies<\/li><li>Government agencies<\/li><li>Companies and\/or organisations that act as our\nagents, contractors, service providers and\/or professional advisers<\/li><li>Companies and\/or organisations that assist us in\nprocessing and\/or otherwise fulfilling transactions and providing you with our\nApps, Websites or Services that you have requested or subscribed for<\/li><li>Our business associates and other parties for\npurposes that are related to the purpose of collecting and using your personal\ninformation<\/li><li>Subject at all times to any laws (including\nregulations, guidelines and\/or obligations) applicable to our App Website &amp;\nServices<\/li><\/ul>\n\n\n\n<p><strong>Your Obligations<\/strong><\/p>\n\n\n\n<p>You are responsible for providing accurate and complete information\nto us about yourself and any other person whose personal information you\nprovide us and for updating this personal information as and when it becomes\nincorrect or out of date by contacting us via the contact details provided.\nThis obligation is a condition to the provision of our Apps, Websites or\nServices to you and\/or any other person authorised or permitted by you or your organisation\/company\nto use our Services. <\/p>\n\n\n\n<p><strong>Transfer of Personal\nInformation Outside Malaysia<\/strong><\/p>\n\n\n\n<p>It may be necessary for us to transfer your personal\ninformation outside Malaysia if any of our service providers or strategic\npartners who are involved in providing part of our Apps, Websites or Services\nare located in countries outside Malaysia (e.g. Hosting servers). You consent to\nus transferring your personal information outside Malaysia in these instances.\nWe shall take reasonable steps to ensure that any such overseas entities are\ncontractually bound not to use your personal information for any reason other\nthan to provide our Apps, Websites or Services that are contracted by us to\nprovide and to adequately safeguard your personal information.<\/p>\n\n\n\n<p><strong>Updates To Our Policy<\/strong><\/p>\n\n\n\n<p>We may amend this Policy from time to time and the updated\nversion shall apply and supercede any and all previous versions, including but\nnot limited to, leaflets or hard copy versions. Please check our website for\ninformation on our most up-to-date practices.<\/p>\n\n\n\n<p><strong>Our Contact<\/strong><\/p>\n\n\n\n<p>Should you have any queries, concerns or complaints in relation\nto this Policy, kindly contact us at support@viqcore.com<\/p>\n","protected":false},"excerpt":{"rendered":"<p>VIQCore Technologies Privacy Policy This privacy policy (\u201cPolicy\u201d) describes how VIQCore Technologies (&#8220;we&#8221;, &#8220;us&#8221; or &#8220;our&#8221;) collects, stores, protects and uses personal information of individual (&#8220;User&#8221;, &#8220;you&#8221; or &#8220;your&#8221;) in accordance with<\/p>\n<a class=\"moretag noptoppad\" href=\"https:\/\/community.viqcore.com\/index.php\/privacy-policy-2\/\">Read More...<\/a>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/community.viqcore.com\/index.php\/wp-json\/wp\/v2\/pages\/686"}],"collection":[{"href":"https:\/\/community.viqcore.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/community.viqcore.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/community.viqcore.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/community.viqcore.com\/index.php\/wp-json\/wp\/v2\/comments?post=686"}],"version-history":[{"count":3,"href":"https:\/\/community.viqcore.com\/index.php\/wp-json\/wp\/v2\/pages\/686\/revisions"}],"predecessor-version":[{"id":704,"href":"https:\/\/community.viqcore.com\/index.php\/wp-json\/wp\/v2\/pages\/686\/revisions\/704"}],"wp:attachment":[{"href":"https:\/\/community.viqcore.com\/index.php\/wp-json\/wp\/v2\/media?parent=686"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}